Royal Elastics FAQ
Answers to common questions about Royal Elastics shoes, laceless closures, sizing, materials, shipping, returns and the current Royal Elastics Canada catalog.
What is Royal Elastics Canada?
Royal Elastics Canada is an online footwear store carrying Royal Elastics men's and women's shoes, including laceless elastic-closure sneakers, slip-ons and selected Velcro-and-elastic designs. Learn more on the About Royal Elastics Canada page.
Are Royal Elastics shoes laceless?
Many current Royal Elastics models use an elastic closure system instead of traditional tied laces. Construction varies: Medio combines Velcro with elastic bands, while Claudia is a slip-on with elastic sides. See the Laceless Shoes & Elastic Closure Guide.
What Royal Elastics models are currently available?
The current catalog includes Cruiser, Duke, Hydra, Icon, Icon Alpha, Jazz, King, Medio, New Duke and Claudia. Compare them in the Royal Elastics Model Guide.
What materials are used?
Current products use materials including full-grain leather, PU leather, microfiber, polyester, textile, canvas and mesh. Material varies by model and colourway, so check the individual product page for the exact construction.
How do I choose my Royal Elastics size?
Use the Royal Elastics Size Guide to compare US, EU, UK, Japan and centimeter sizing. Fit varies by model: some current styles are described as narrower, while others are designed to suit wider feet or a broader range of foot shapes.
Do Royal Elastics shoes come in half sizes?
Available sizes vary by product. Some current product pages recommend rounding up to the next full size when a half size is unavailable. Always check the Fit & Sizing section on the specific product before ordering.
Where do orders ship from?
Royal Elastics Canada ships from within Canada. Current shipping policy states that orders are shipped via Canada Post or UPS and a tracking number is provided once the order has shipped.
How quickly are orders shipped?
Current store policy states that orders are shipped within 2–7 business days.
Is free shipping available?
Current store policy offers free shipping on orders over C$300 before applicable taxes. Other orders have a shipping fee that depends on the number of items.
What is the return policy?
Current return policy allows returns for any reason within 14 days. Returned shoes must be new and resalable with the original undamaged shoe box. Return shipping is paid by the customer, and the original shipping fee is non-refundable.
Can I exchange a size?
Current policy accepts size exchanges within 14 days of receiving the shoes. The shipping fee for the replacement item is paid by the customer.
Are sale items final sale?
Current store policy states that items discounted by more than 30% are final sale.
How can I contact Royal Elastics Canada?
Use the Contact page for customer-service questions about orders, sizing, products, shipping or returns.